Accessible Seats & Wheelchair Bookings
At the Comedy Theatre, all of our accessible seats are downstairs in the STALLS. There are no lifts at the venue, making the upper level (dress circle) unsuitable for patrons who need level access seating.
If you have a wheelchair but can transfer to one of our seats, or you have a walker;
You are more than welcome to book any aisle between Row A and Row M. The last 5 rows of the stalls have 1-2 steps and are not suitable for level access.
On the night, the ushers will assist you to your theatre seat. During the show, your wheelchair/walker will be stored at the back of the auditorium. The ushers will then bring it to you during intermission and at the end of the show.
If you need to stay in your wheelchair;
You can call our dedicated customer service team on 1300 11 10 11 (option 2) and they will book you into designated wheelchair spaces.
There are two wheelchair positions in the stalls, each associated with companion seats. The allocated seats for the wheelchair position are removable if a patron prefers to remain in their wheelchair.
These seats are;
C35 & E37*
*Prices of these seats will change with each show.
Seat Size
A majority of the seats at The Comedy Theatre are between 500mm and 525mm wide and have fixed arm rests.
If you would like to book these seats (or have other questions about seating), please call us on 1300 11 10 11 (option 1).
Assistive Listening Devices
The Comedy Theatre provides personal induction neck loops free of charge from the cloakroom, located to the left of Door 1 in the Stalls foyer. Patrons with hearing aids can utilise them by switching the "T" Switch, or Telecoil position. We can also provide headsets upon request.
Our Assistive Listening Devices are compatible with a standard 3.5mm headphone jack if patrons wish to bring their own headsets.
We aim to do our best and ensure patrons using Assistive Listening Devices can experience the show fully. If there are any issues with a device, please see a Front of House staff member for assistance.
Accessible Performances
Some productions will schedule captioned, audio described, and/or AUSLAN interpreted performances. To Book seats with the best view of the interpreter or captioning monitor, a unique ticketing link will often be available via AUSLAN Stage Left's webpage or can call us on 1300 11 10 11 (option 2.)
Quiet Spaces and Dedicated Private Spaces
The Comedy Theatre does not have a dedicated quiet or private space. During the show, the foyers are quiet, well-lit, and have seating available. Patrons with sensory sensitivities may find the theatrical experience overwhelming. There are aisle seats available for booking in case a quick exit is required. Please call customer service on 1300 11 10 11 (option 2) for assistance booking or you can purchase tickets through Ticketek.
Please note that once exiting the auditorium, patrons may have to wait until a suitable break in the performance to be re-admitted to their seats.
If you need a private space away from the crowd, please speak to our Front of House team as they will be able to assist in finding an appropriate space.
Bathrooms
Stalls: The Female toilets are located on the right-hand side upon entry to the foyer, down a hallway next to the smaller bar. The Male toilets are located to the left, past the larger bar and through a doorway. The toilets on this level don’t require any stairs to access.
Dress Circle: The Female toilets are located toward the right-hand side of the Dress Circle foyer, indicated by a sign which says ‘Ladies Cloak Room’. There are five stairs with a handrail to access the toilets. There are a large number of Female toilet stalls available in the Dress Circle.
The Male toilets are located on the left-hand side of the Dress Circle foyer, through a doorway with a sign above that says “Gentlemen’s Smoking Room”. There are urinals and stalls available.
Accessible & Gender Neutral: There is a unisex accessible toilet located in the Stalls inner foyer. It is located through the Stalls foyer on the far-right hand side, opposite the Door 4 entry to the auditorium. There is a clearly visible sign above the door. It is a Left-Hand Side accessible toilet.
Infant change facilities: The Comedy Theatre does not have infant change facilities.
Adult change facilities: The Comedy Theatre does not have an accessible adult change facility within the venue. Please visit https://changingplaces.org.au/find-a-toilet/find-changing-places-toilet/ for information on the nearest public adult change facility.
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