If you've lost an item during your visit to one of our venues, don't worry, we're here to help you recover it. Below are the instructions on how to send an inquiry about lost property:
1. Gather Information:
- Before reaching out, make sure you have all the necessary information about the lost item. This includes a detailed description, approximate date and time it was lost, any unique identifiers, etc.
2. Compose Your Inquiry:
- Craft an inquiry email to lostproperty@marrinergroup.com.au. In your email, clearly state that you're inquiring about lost property at the venue you attended. Provide all the details about the lost item as gathered in step 1.
3. Await Response:
- Once you've sent your inquiry, our team will review it promptly. We understand the urgency of such matters and will do our best to assist you in locating your lost item.
4. Provide Contact Information:
- Ensure that your contact information is included in your inquiry email so that we can reach out to you if we have any questions or updates regarding your lost property.
5. Be Specific and Concise:
- To expedite the process, please be as specific and concise as possible in your inquiry. The more information you provide about the lost item, the better our chances of locating it.
By following these instructions, you'll increase the likelihood of recovering your lost property efficiently. We appreciate your cooperation and understanding.
Thank you & we hope to assist you in reuniting with your lost item soon!
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